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So I managed to catch up with the All About Romance Avon interview, (Yeah, yeah, 100 years later, whatever.) and the subsequent outrage that the Avon editors’ responses caused.

Let me go through some of the quotes that people seemed to be most upset over – actually, let me start with the first question from AAR’s Lynn Spencer:

In our 2002 interview, you felt that the online world didn’t have much of an impact on sales. Much has changed in the intervening years, and more and more people – including more women – are online now and use reviews as a helpful guide to the buying process. Has Avon changed its thinking in this area? Avon, also, seems not to include many online reviews in books. Are there any plans to change that policy?

Seems a reasonable question to me.